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The Complete Help Desk Software |
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Does your IT department help desk still handle work requests on paper forms, e-mails or through phone calls? Well you owe it to yourself to check out the Support Desk IT department workflow management and support suite. This software suite is a time saving online work order, asset inventory and software licensing package. This software suite provides these three functions at it's core along with other modules to increase your IT department's efficiency. |
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The Support Desk software package is built around the specific needs of IT departments of educational institutions although it can work for most any organization with an IT department/help desk. Support Desk is a hosted solution, so you don't have the worry of purchasing and maintaining expensive servers to host the software. It runs on a secure server so you can be assured that your data cannot be compromised in transit. The software is modular, so you only pay for the features that you need. The base module set gives you asset inventory, work request and software licensing management that integrates together to give your technicians the maximum amount of information in a minimum amount of time. Support Desk is the complete help desk. |
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The modules of the Support Desk package have a spherical relationship with each other. This means that many of the modules share information between the other modules. The theory is to maximize the information displayed to your technicians in an effort to increase productivity and minimize your equipment down time. |
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